Privacy Policy
Your privacy is important to Balanced Body. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By accessing this website and/or using our services, you consent to the terms of this Privacy Policy.
1. Information We Collect
We collect several types of information from and about users of our website and services, including:
- Personal Information: This includes your name, email address, phone number, postal address, and any other information you provide when booking our services, filling out forms on our website, or communicating with us.
- Payment Information: When you book our services, we collect payment information, such as your credit card details. This information is processed securely through our payment gateway.
- Health Information: As a wellness and weight loss clinic, we may collect health-related information to provide personalized programs and therapies. This information is kept confidential and used only for the purpose of providing our services.
- Website Usage Information: We collect information about your use of our website, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. This information is collected through cookies and other tracking technologies.
2. How We Use Your Information
We use your information for various purposes, including:
- Providing and improving our services.
- Processing bookings and payments.
- Communicating with you about our services, promotions, and updates.
- Personalizing your experience on our website.
- Analyzing website usage and trends.
- Complying with legal obligations.
3. Sharing Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, email marketing providers, and website hosting providers.
- Legal Compliance: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
- With Your Consent: We may share your information with third parties with your consent.
4. Cookies and Tracking Technologies
We use cookies and other tracking technologies to collect information about your use of our website. Cookies are small data files stored on your device that enable us to recognize your browser and capture certain information. You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Using secure server software (SSL) to encrypt sensitive information.
- Storing your information on secure servers.
- Limiting access to your information to authorized personnel.
- Regularly monitoring our systems for security vulnerabilities.
However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Objection: You have the right to object to the processing of your personal information in certain circumstances.
- Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
- Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that information to another controller.
To exercise these rights, please contact us using the contact information provided below.
8. Children’s Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.
9. Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time without notice. Your continued use of this website and our services after any changes constitutes your acceptance of the new Privacy Policy. It is your responsibility to review this Privacy Policy periodically for changes.
10. Contact Information
If you have any questions about this Privacy Policy, please contact us at:
Balanced Body
10000 Watson Road, Suite 1B, St. Louis, MO 63126